Frequently Asked Questions

Archive 2025-2026

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Additional Resources

School Information

Insurance ID Card

Please watch your email for a Cigna Welcome email with your Cigna ID card.

Account Information

Benefits

Benefit Information

Enroll/Cost

Am I Eligible to Enroll in the International Student Health Insurance Plan?

Cost Sheet

Online Enrollment Periods

Annual: Coverage dates are 08/01/2025 – 07/31/2026 (Students can purchase from 05/01/2025 - 09/30/2025)

Fall: Coverage dates are 08/01/2025 - 12/31/2025 (Students can purchase from 05/01/2025 - 09/30/2025)

Late Fall: Coverage dates are 10/01/2025 - 12/31/2025 (Students can purchase from 09/01/2025 - 10/31/2025)

Spring/Summer: Coverage dates are 01/01/2025 - 07/31/2025 (Students can purchase from 10/01/2025 - 02/28/2026)

Late Spring/Summer: Coverage dates are 03/01/2026 - 07/31/2026 (Students can purchase from 02/02/2026 - 04/04/2026)

Summer: Coverage dates are 05/01/2026 - 07/31/2026 (Students can purchase from 03/02/2026 - 06/30/2026)

Online Enrollment

Students with a Qualifying Life Event

Claims

Dental Option

Optional Dental Plan

Offered in partnership with Guardian Dental

Regulatory Notices

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits, Claims, Coverage, or Member ID

Cigna StudyWell
P.O. Box 15050
Wilmington, DE  19850
1 (302) 797-3100
Collect Calls Accepted

Guardian Dental

This service is not administered by Academic HealthPlans.
1 (866) 569-9900
Monday - Friday 9 AM - 9 PM EST

Academic Vision Care (AVC)

1 (888) 974-3020
Monday - Friday 6 AM – 7 PM PST

Telehealth Solution

AcademicLiveCare (ALC)

24/7 In The Moment Counseling

Academic Student Assistance Program (ASAP)

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected